Newsramp Editorial Team

Keona Health's analysis identifies fragmented workflows as the root cause of inefficiencies in healthcare call centers and proposes the Rule of ONE framework to centralize and standardize processes, reducing errors and improving patient experience.

Sauce introduces Sauce Cashback, an AI-driven loyalty feature that automatically segments customers and personalizes rewards, helping restaurants increase repeat orders and reduce reliance on third-party delivery platforms.

SEORaleigh's adoption of the Search Atlas OTTO platform enables automated on-page optimizations while preserving human strategic oversight, allowing the firm to scale services for small businesses in the Raleigh area.

Dippidi's done-for-you system integrates paid ads, retargeting, AI sales agents, and CRM automation to improve lead-to-conversation rates by 30-40%.

Liveops offers a scalable outsourced call center solution that connects businesses with experienced independent agents, enabling operational flexibility and consistent customer support across channels without the overhead of traditional in-house teams.

The article explains why email marketing automation platforms are now essential for enterprises due to rising audience expectations for personalized, behavior-driven messages and the inadequacy of basic tools for complex, multi-brand programs.

Upland Software's RightAnswers aims to close fragmented knowledge gaps in customer service and IT service operations by providing a governed knowledge base that improves agent efficiency and self-service accuracy.

A new report highlights that AI-powered knowledge management platforms are crucial for contact centers in regulated industries to maintain compliance, consistency, and real-time accuracy as traditional static knowledge bases fail to meet modern demands.

Upland Software announces that in modern B2B sales, credibility from peer organizations outweighs sales presentations, emphasizing the need for structured customer reference programs to accelerate deals and improve win rates.

TrustLayer's AI-powered fraud detection for Certificates of Insurance reduces risk by flagging forgeries and automating compliance, impacting industries like construction and retail.

A2Z Cust2Mate Solutions Corp. will deploy 2,000 AI-powered smart carts at HaStock stores in Israel, generating over $21 million in revenue and expanding its smart retail technology footprint.

KeyCrew Media selects Clayton Thompson, CEO of Membershine and HOA Start, as a Verified Expert to provide market intelligence on HOA software for self-managed associations, a critical resource as state laws like Florida's HB 1203 mandate digital tools.

Altify's new Salesforce-native platform aims to bridge the disconnect between revenue strategy and actual outcomes by embedding structured methodologies and AI-guided coaching into daily seller workflows.

The real estate referral network presents significant challenges for independent brokers, not due to lack of effort but because existing infrastructure fails to support their operational needs. Missed calls, disjointed tools, and referral processes reliant on personal memory and text chains create a silent revenue leak that...

First Orion announced a new agreement with Boost Mobile to deliver INFORM® Branded Calling to the carrier's subscribers. This partnership will allow businesses to display their names on outgoing calls to Boost Mobile customers, with customization options of up to 32 characters. The implementation aims to build trust in phon...

Jeff Biebuyck, co-founder of the Frontgate Real Estate Team at Compass in Los Angeles, has shifted from traditional pipeline reviews to Friday mindset meetings with his 60-plus agents. These sessions focus on psychological barriers rather than contracts, creating what Biebuyck describes as "almost like a therapy session" wh...

A2Z Cust2Mate Solutions Corp. announced a five-year strategic agreement valued at approximately $50 million with Carrefour Israel to deploy 4,000 smart carts across its store network. The rollout, beginning in the third quarter of 2026, includes full delivery of hardware, software, infrastructure and support, while granting...

A2Z Cust2Mate Solutions Corp. (NASDAQ: AZ) announced a five-year strategic agreement valued at approximately $50 million with Carrefour Israel to deploy 4,000 smart carts across its store network, alongside a broader collaboration spanning data, retail media and digital services. The rollout, beginning in the third quarter ...

ConvergeHub has introduced a sales automation software platform designed to transform how modern sales teams operate by addressing inefficiencies in managing complex sales pipelines. The solution brings together deal tracking, pipeline management, and revenue forecasting into a single unified platform, helping businesses cl...