Liveops, a provider of flexible customer experience solutions, has been honored with one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. This marks the second consecutive year the company has won the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. The additional Silver awards were for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
The consecutive Gold recognition underscores Liveops' commitment to learning and development, particularly through its Learning-as-a-Service (LaaS) model. This approach enhances agent preparedness via efficient onboarding, certification, and coaching, enabling enterprise programs to launch quickly while maintaining quality during fluctuating demand. The Stevie Awards, which celebrate global professionals in contact centers, customer service, business development, and sales, highlight Liveops' results-oriented service delivery. This integrates skilled on-demand talent, precision scheduling, and effective AI to help enterprises scale operations without compromising quality, compliance, or customer trust.
"This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," said Molly Moore, Chief Operating Officer of Liveops. She emphasized that the company's trusted agent certification programs set high standards for quality, while ongoing investment in AI and the LiveNexus platform empowers enterprises to modernize customer experience operations with assurance. Liveops recently launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases in a controlled environment, apply governance and measurement, and scale proven solutions into production.
"Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype," remarked Jim Watson, Chief Executive Officer of Liveops. He noted that LiveNexus embodies this philosophy by enabling clients to modernize responsibly while upholding quality, compliance, and trust. The awards reflect Liveops' role as a reliable transformation partner and innovator in the evolving customer experience landscape, demonstrating how technology and human expertise can combine to deliver agile, high-touch support solutions that build brand loyalty through authentic connections.
