Impact Networking, a national managed service provider, announced the launch of its AI consulting services practice designed to help mid-market organizations move from exploration to measurable business results through structured support at every stage of AI adoption. Led by Chief AI Officer Jon Evans, the services include education, readiness assessment, and custom development with a focus on practical application rather than experimentation. "AI has a ton of interest, but there's also a ton of confusion," Evans said. "We built these services to help people understand what's possible, decide what makes sense, and move forward with confidence towards measurable goals."
The AI consulting services are organized around three core offerings: AI Labs for education, AI Transformation Assessment for enablement, and AI Custom Development for purpose-built applications. AI Labs provides hands-on sessions that introduce practical AI use cases and help teams identify relevant opportunities, while practitioners take an AI maturity assessment and leave with usable proof-of-concept solutions. AI Transformation Assessment involves a multi-week structured evaluation covering people, processes, and technology to support scalable initiatives. AI Custom Development focuses on creating and installing custom AI solutions with defined goals and use cases.
Each engagement includes a four-to-six-week introductory pilot program intended to demonstrate tangible value early and establish a clear path to return on investment. Impact's discovery process examines how businesses make decisions, where human judgment is essential, and how AI can reduce bottlenecks and support better outcomes. "We're not just implementing tools," said Principal Consultant Mike Noonan. "We're helping organizations build a thoughtful approach to AI that strengthens how people work." The AI team includes Senior AI Product Manager Anna DeGiulio, Director of AI Technology Christopher Kukla, Applied AI Engineer Colin Burns, Principal Consultant Mike Noonan, Application Developer Vineeth Kalister, and Lead Data Researcher Dr. Zubia Mughal.
Evans built the team as a natural extension of his background in digital transformation and solution architecture, having been at Impact for almost 20 years. Impact refined its AI services over more than a year of field work and internal deployment, where the AI team saved the company approximately 92,000 hours of work time in 2025. The company also offered early access to select clients ahead of the public launch, including Zero Zone, a commercial freezer, cooler, and refrigeration systems manufacturer. "Before collaborating with Impact AI Labs, there was some uncertainty about AI's practical value and its fit in our business," said Sheila O'Neil-Eisert, Zero Zone's Director of Program Management Office.
"Now, after hands-on experience, there's a clear recognition of AI's ability to solve real business challenges and drive measurable improvements in efficiencies and accuracy." The AI consulting services launch builds on Impact's experience delivering managed IT, cybersecurity, and consulting services to mid-market organizations for over two decades. For more information about Impact Networking's services, visit https://www.impactmybiz.com.
